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This page explains how paragmatic88 collects, uses, and protects information tied to your account — including data connected to OVO, GoPay, and DANA transactions. Your choices matter here, and we've written this policy so you can act on it without needing to search for the right contact route.
When you create an account with paragmatic88, we collect the information you provide directly — your registered name, contact details, and the payment method you choose to use, whether that is OVO, GoPay, or DANA. We also collect session data: device type, login timestamps, and navigation paths within the platform. This information helps us verify your identity, process account transactions, and detect activity that falls outside normal account use. We do not sell your personal data to third parties for marketing purposes. Where we share data with service partners — for example, the payment processor handling your OVO or GoPay transfer — that sharing is limited to what the transaction requires and is governed by a separate data-processing arrangement. Retention periods follow applicable local regulations; data tied to closed accounts is held only as long as required under those rules and then deleted from active systems. Any data that is no longer operationally or legally necessary is removed on a scheduled basis, not held indefinitely. If you want to know what specific records we hold on your account, you can submit a request through the support route described on this page.
This policy applies specifically to paragmatic88 and the account services reachable through it. Some areas of your experience fall inside this policy; others are governed separately. The table below draws that line clearly so you know where to direct a question about data handling.
Login credentials, session activity, and device identifiers collected when you sign in are covered by this policy. You can request a record of this data or ask us to correct it through the account support channel.
Payment data passed through OVO, GoPay, or DANA during a deposit or withdrawal is processed by the respective payment provider under their own terms. We hold a transaction reference on our side; the wallet provider holds the full payment record.
Browsing behaviour within the platform — which game category you opened, how long a session ran — is logged as aggregate analytics. This data does not identify you individually in reports and is used only to improve navigation and session flow.
External links, social platforms, or embedded tools that redirect you outside paragmatic88 operate under their own privacy policies. Once you leave our domain, this policy no longer applies and we cannot be responsible for how that external service handles your data.
You have practical choices available regarding the data we hold on your account. Reviewing what we have, correcting something that is wrong, or raising a question about how data is used are all actions you can take without needing legal representation. The process is straightforward: identify the type of request, submit it through the support channel, and our team will respond with the relevant records or an explanation of what applies to your case. Where a request involves your OVO or GoPay wallet reference, include that in your message so we can locate the correct transaction record quickly. We aim to handle data requests within the timeframe required by applicable local regulations, and we will tell you if a delay applies. Availability of specific rights may depend on local law and the eligible region in which you access this service.
Request a summary of the account data we hold — including login history and transaction references. Submit the request via the support channel and specify the date range you want covered.
If your registered contact details or name are incorrect, open a correction request through account support. We will verify your identity and update the record once confirmed.
If you are unsure how a specific piece of data is being used — for example, a device identifier or a GoPay transaction reference — submit a query and we will explain what that data is used for and how long it is retained.
For deletion requests or queries about data tied to a closed account, contact the support team with your account reference. We will confirm what can be acted on under applicable local rules and what must be retained for compliance.
For any question, correction request, or data inquiry related to this privacy policy, use the contact paths below. Include your registered account reference and describe the specific data point your request concerns. Requests that include a clear account reference and a brief description of the issue are handled more efficiently than general inquiries.
Open the live chat widget from any page on paragmatic88. State that your inquiry is a privacy or data request so it is routed to the correct team.
Send your data request to our support email address shown in your account dashboard after login. Include your account username and the nature of the request in the subject line.
Log in and navigate to the account settings section. The current contact options and your active account data summary are shown there without needing to contact support first.
Data handling at paragmatic88 follows a set of practices designed to keep your information accurate, accessible to you, and not accessible to parties who have no legitimate need for it. Cookies are used on this site to maintain your login session and remember your language and display preferences — not to track your activity across other websites. You can manage cookie preferences through your browser settings at any time. Account security measures include session controls that automatically end inactive sessions; if you notice a login you do not recognise, you can flag it through the support channel and we will investigate. We retain data only as long as required for the service or by applicable local regulation, and we review retention schedules periodically to remove data that no longer needs to be held.
Cookies on paragmatic88 are limited to session management and display preferences. They do not track your activity outside this domain. You can review and clear cookies at any time through your device browser settings.
Sessions expire after a period of inactivity to protect your account. If you access the platform through a shared device, logging out manually from the account menu is the reliable way to close your session completely.
Account data is retained for as long as your account is active and for the period required under applicable local regulations after closure. Data no longer required for legal or operational purposes is removed on a scheduled basis.
When this policy is updated, the revised version is published on this page with the date of change noted. Continuing to use the platform after a posted update means you have had the opportunity to review the change.
The questions below cover the data and privacy topics we hear most often. If your question is not answered here, use the live chat or email support route to ask directly.
We collect the details you enter during registration — name, contact information, and your chosen payment method. We also log session data such as login time, device type, and the pages you navigate within the platform. No data is collected beyond what is needed for account operation and transaction processing.
Your OVO or GoPay payment data is shared only with the payment processor handling your transaction, and only to the extent required to complete it. We do not pass wallet data to advertisers or unrelated third parties. Each payment provider also maintains their own privacy terms for the data they hold on their side.
Submit a data access request through live chat or the support email shown in your account dashboard after login. Include your registered account username and the date range you want reviewed. We will respond within the timeframe required by applicable local regulation and confirm what records we can provide.
You can submit a deletion request through the support channel. We will confirm which data can be deleted immediately and which must be retained under applicable local rules — for example, transaction records required for regulatory compliance. We will explain the outcome of your request clearly before any action is taken.
Cookies on this site are used to keep your session active and to remember display preferences. They do not track you across other websites. You can manage or clear cookies at any time through your browser settings; disabling session cookies may affect how your login state is maintained during a visit.
The updated policy is published on this page with the date of the revision noted at the top. We do not send automatic notifications for every minor change, so checking this page periodically is the reliable way to stay current. Continued use of the platform after a posted update indicates you have had the opportunity to review it.